Alberta Business Marketing

Managed Service Providers is a term really only used by a selected few in a tight community of small business technology support companies across the globe.  These firms are committed to helping small businesses with all their computer and network support, most of them are also focused on Microsoft networks and Microsoft services.  This is definitely a blood-red ocean, and there are a number of firms looking at tapping into this market of support companies from around the globe.

On Thursday, I was blessed to enjoy a great chat with Mark Checksfield via Skype (a free telephone service) who works with Naverisk, a leader in the Australian/New Zealand market  in the remote monitoring, remote support and patch management marketplace.  Naverisk came highly recommended to me from some great friends in the business and Stuart Selbst.  Even though I provide no IT services to clients that require me to use their services, it was great to discuss the market and opportunities with Mark and keep my finger on the pulse of a community where I recently finished 15 years of service.

Naverisk is a firm located in Auckland, New Zealand and they are starting to get traction in the Australian and New Zealand Managed Services market.  Mark even shared with me that they are now gaining some momentum in the US and Canada, a market which has great potential.

I am no expert when it comes to these tools and actually when I was providing computer services to small business in Calgary I often thought of these services as simply a cash grab.   In reality, at the end of the day they provided no real value to my clients (one of my friends this week told me that he actually removed one of these solutions because he claims it was invasive (he first used the term TROJAN) and violated his own privacy policy) and for many of peers often emptied their bank accounts as they jumped from solution to solution.  I have found with Naverisk a different approach, Mark appears to be aligned with the “Go Giver” model and their pricing structure is affordable and flexible for every computer support company.

I would give Naverisk a review if you are looking for a remote monitoring tool for managed service providers.  For me, I am not gaining financially from writing this post, I want to share with you a solution which appears to meet the needs of every technology support firm and is aligned with the core principles of being a Go Giver.

Tags: Auckland, bank, Business, Business IT, business technology support, Business/Finance, Calgary, canada, free telephone service, International trade, leader, Live Virtual Help Desk, managed services, Mark Checksfield, Microsoft Corporation, Naverisk, New Zealand, remote monitoring tool, Stuart Selbst, supply chain management, technology support, Technology/Internet, United States
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