MapQuest, the competitor owned by AOL, was only a little better but that was no excuse for this less than stellar performance. 

Despite this, Google Maps has been showing reasonable growth.

On the Web, Google Maps drew 67.3 million unique views in February, according to Nielsen, while MapQuest tallied 24.7 million. Yahoo Local (YHOO) was third at 13.1 million.

Now in a major initiative, Google Maps has taken a commanding lead by taking Google Maps indoors.

A walkthrough of Google maps outlines what this offers

Go Indoors

Maps aren’t only for cities and countries — they’re useful inside buildings, too. Next time you’re running through an airport or shopping in a mall, use Google Maps on your mobile phone to find a specific place or discover cool spots nearby.

The Fortune article explains why Google Maps is headed indoors

By including indoor spaces to the Android version of its Maps service, Google is positioning itself to take advantage of two concurrent trends: the spread of mobile communications and the increasing privatization of public space.

As yet only a handful of indoor venues are included: stores such as Bloomingdale's, Macy's (M) and Home Depot (HD); airports in Chicago, Atlanta and San Francisco; transit centers and other spaces in Japan; and malls including the Mall of America outside Minneapolis.

Any other private indoor space can provide the information to be included and the maps are 3-dimensional so it is possible to find your way around on any floor of a multi-floor building.  Clearly this will meet a real need since you can identify where you are in a building via your smartphone.  As yet it is only available on Android phones but an iPhone application cannot be long in coming.

Chapeau, Google, indoor Google Maps will prove to be a real winner without a doubt.

Post from: The Other Blokes Blog

Indoor Google Maps

Technorati Tags: android, indoors, interior, iPhone, maps

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As we turn another page and enter a new decade, I find myself thinking about technology and restaurants. As a customer, how do you see handheld technology being used to enhance your dining experience?
I captured this bit of video while trolling the aisles of the BC Hospitality Expo in Vancouver late last year. The video shows a handheld (iPhone) app that servers can use to be more efficient at handling the orders and billing of their guests.

I am also reflecting on how restaurants can use QR Codes to tell the behind the scenes stories of the meals they deliver to folks in the dining room. One really creative restaurant in New Jersey recently began using QR codes to link to videos showcasing the Ethiopain cultural connection of some of the meals they serve. The diner, clicking on the QR Code links to the video and watches the short Youtube Video. Nice. The restaurant doesn’t even have to create the video content, just has to make the connection for their diner.

How could a brew pub showcase their pride in craftsmanship or educate the customer on how their product is made? How could you give behind the scenes access to your kitchen recipes or showcase where your local food is purchased by filming a short video with a local farmer?

How do you think restaurants could utilize the power of handhelds to enhance the dining experience for their ideal guests? Have you seen anything innovative in this space?

photo © 2007 Alexandre Dulaunoy | more info (via: Wylio)
This post is 100% unsubsidized, personal referral because
http://www.toktumi.com/ and Line2 for iPhone or iPod or even iPad make for a great portable office.

I’m using this service on my iPod and computer – Line2 turns even an iPod into a phone for 10 bucks a month or less. With a phone number and everything. Try it free for 30 days.
I tried it free for one day, and then subscribed.

Includes North American calls (incoming and outgoing) Free.
When I travel, you guessed it. I can make calls from anywhere in the world to North America.
for FREE on wifi, and Folks can call me back on my number as if they were calling my North American number.

I have a phone number but I don’t have a phone.

Yes, my iPod. Also works on an iPhone. It runs as an app in the background.  You don’t need to keep it open.  You can do anything you want, and the call announces itself.
It rings my iPod or my computer. My choice. Hilarious.

It uses wifi. Also works on computer with wifi or ethernet.
Got an iPad – turn the sucker into a phone. Why not? It can have its own phone number.

Transfers calls anywhere…. Yes, transfers calls. “Oh, sorry, you should speak with Martha” , click a button and forward the call. wicked good stuff.
Conference calls – up to 20 Free. Yes, included in the service. Just dial each person one after another and you’ve got a conference going, even on your iPod Touch.  Yes it does. Try it, if you don’t believe me.

You can even change your phone number to work with Toktumi or Line2.

First thing in the new year, I’m going to do what I can to get Bell Canada out of our office and get a few lines like this where we manage our calls on our computers. Each computer can have a headset and its own number. Transfering calls instead of picking up an extension. The only question, what will we do with the thousands of dollars we save each year?

My phone number sits at my computer and travels with me when I go away – on my iPhone or iPod.
It’s blowing my mind how we will save money with this revolutionary service.
Give it a try and tell us how you like it.

Unfortunately, this service is still only available in North America.  Sorry chums.

Facebook is pursuing a trademark on the word “Face” and has filed litigation against a Website that includes the name “book” in their URL.  Some in the accommodation industry may consider that Facebooks new “Check in” service, that has found its way into the mobile version of the website and the Facebook App (accessible to iPhone, iPod, Blackberry and Android devices), might some day pose a threat to the industry standard for guests announcing their arrival at the front desk.

In the meantime, Facebook Places provides a simple, handheld way for your guests to tell all their friends that they are at your location.

Why Facebook’s Places app matters?

• over 50% of web users have an account at Facebook.
• over 90% of people who earn at least $30 000 per year own a cell phone.
• over 35% of cell phones are Internet enabled devices.

It’s a fair guess that 2 of every 10 guests you are serving today has a handheld device and are capable of checking in on Facebook.

Whether an accommodation, food service, beverage service or attraction ask yourself this question.

“Would you like your clients to tell their friends that they are enjoying themselves at your location?”

Go ahead, I’ll give you a second to think about that.

OF COURSE YOU WOULD!!!!  Perhaps friends will come along to join the party, look you up online . . . at the bare minimum, you are going to score credibility points with all the friends of your guests who decide to check-in at your location.

So what do you need to do to encourage your guests to “Check in” on their mobile device?  Ask your guests to check in.

Call your guests to Action.

Give your guests a clear call to action.

Consider posting a sticker on your door, a sign in your waiting area, a rack card at your dining table that invites your guests to “Check in” on their handheld.  Consider offering an incentive to folks who check in – like a coupon for a free coffee on their next visit.

Of course there are a myriad of location-based games and associated apps – Gowalla, Foursquare, etc…. but the granddaddy of “Social” is Facebook.

What do you need to do to get started?

Go to your lobby or guest waiting area, turn on your handheld and point it to Facebook app or mobile website.  Click on the places tab and fill in your location.  If you are the first one to check in, you’ll be able to give your place a title and description.  All others who check in, will announce their arrival with the information you post as well as their own personal note.

Apple has introduced a slew of new products in their annual iPod makeover. This year however, it’s really time for more than just the back to school kids to pay attention.

Here are the four most important reasons why your tourism business should invest in a new iPod and benefit from understanding the possibilities of iPod / iTunes makeover to improve your business.

1. High Definition video is built right into the iPod Touch. Are you kidding me? Go to your favourite big box store and look into buying an HD video camera to shoot video for your business. For $200 you can have an HD video camera that does a heck of a lot more than shoot video!  Your international guests can even make person to person video phone calls over wifi networks – with an iPod!
   
2. Experience how easy it is to make handheld reviews and give recommendations. iPod Touch with it’s inherent wifi and instant access to apps makes it easy guests to review your business.   Another reminder to open up the wifi in your building (and beyond) and invite guests to leave reviews.  Traveler reviews is the currency of social networking.  If you are still charging guests for wifi, get an iPod, and learn how easy it is to post reviews on the likes of TripAdvisor, Yelp! and others.  Maybe once you see how guests use it, you’ll give wifi away (like you do with the towels and napkins) like the cool hotels and restaurants do.
3. Start building your location-based information resource for guests. The introduction of camera on iPod Touch will create a larger uptake in the use of QR (Quick Response) codes and other optical triggers like Microsoft Tags to allow you to provide rich media to your ideal guests.  Consider, what information, photos, video, music, audio can I share with my guests here and now that would enhance their experience.  QR codes let guests with iPhones Touch instantly link to that content.  Serve the family market, put QR codes on garden gnomes and send the kiddies on their way. (thx @nancyarsenault).  Got an amazing piece of art hanging on your wall, link to the artists Wikipedia page.  Got a translated verson of your menu online? Link to it from your existing menu. …. etc.  QR codes is how McDonalds in Japan provides nutritional information on their food products.
   
4. With Ping Apple has made it easy for fans and followers to give music recommendations.  Could Ping be the next social network your guests want to follow you on. You play music at your location right?  Ever had a guest wonder who your favourite musical artists are?  Who is playing in your background music?  I wonder if your guests might want to follow you for your musical tastes?  The future of Apples social network could make it THE location to share photos and video along with music. Is Facebook’s lunch next on Apple’s menu?   Wouldn’t it be easy for Apple to let you share your calendar, status updates, etc. with your iPod or iPhone contacts through such a network as Ping?
   

Got any ideas on a fifth reason your restaurant, hotel or inn should buy a new iPod?

Telecommuting takes on a whole new meaning, thanks to my Telus Mobile Internet Stick and my iPhone.

What does my Telus Mobile Internet Stick give me – Freedom to work from whereever and whenever.  That is totally cool especially for this digital nomad!

Some of my peers escape to the mountains for hiking, mountain biking, rafting and other outdoor activities.  My perfect escape is chilling in the lounge of my favourite mountain park hotels and coffee shops – and yes it includes my laptop and cell phone.  I get my best work done when on the road travelling and being actually away from the day-to-day office distractions.

Some folks ideas of a mountain getaway includes their RV, Camping equipment or hiking boots. My Mountain escape equipment includes my hotel rewards card, MacBook and iPhone.  Having the freedom and the flexibility to escape the city is something I cherish as a Calgary Social Media Consultant and Search Engine Optimization professional.  Whenever the opportunity presents itself I pack up my MacBook, iPhone, Creative Juices and my mobile Internet and off to the Mountain Parks or Alberta badlands I go.

The mountain air is the perfect seed for creativity.

Having the tools to escape and remain connected provides this opportunity to get out of the city for the day.  I can enjoy time in the Mountains to plan and really strategize about the direction of our business and at the same time, keep in touch with my clients and continue to serve their needs when the need arises without them even knowing where I am.

What does it take to escape from the office on the perfect Canadian summer day?

Be open to an endless flow of ideas – Getting away from the rat race provides the perfect opportunity for you to escape the distractions of office life.  Leaving you completely free to focus on whatever you need to work on.  Need to tighten up your business plan, review last quarter’s sales figures or complete a project…getting away from the office facilitates the flow of great ideas and provides clarity.

Stop every once in while – Just stop and look out the window.  Be observant of everything going on around you.  Listen to the tourists speaking, the music playing in the background or the sounds of kids enjoying their family vacation.  You never know where your next great idea will come from.  Some times you need to get up and find a new spot or even just go for a walk.

Pack your own Telus Mobile Internet and Power – This is a must because you never know where you are going to set up camp.  Without your Internet  and your own power you may struggle to enjoy true freedom of working wherever you decide.  My mobile Internet stick and vehicle AC adapter provides the freedom to work from a picnic table, coffee shop or even the lobby of the hotel.  Whatever fits into your lifestyle. Don’t forget your power adapter and a spare battery as well.

What do I enjoy the most by having the ability to escape and my Telus Mobile Internet – FREEDOM!

As the world continues to struggle with a social media definition, anxiety is building at an alarming rate on how your small business can leverage social media.  Almost everyone I speak with during my travels right here in Calgary but across our entire client base is challenged with these same thoughts.

How can we really use social media and how can we profit from the use of social media?

These questions are fantastic and genuine.  We can measure some marketing and some companies are spending thousands of dollars on marketing that doesn’t work with no real measurement.  I would be better off sometimes driving down Deerfoot Trail here in Calgary and throwing my business cards out the window.  Oh yeah, and then trying to follow up with every one who picked one up off the side of the freeway.

Concern and the pursuit of figuring our social media, tough economic times and constant bombardment from gurus is causing more and more social anxiety to occur.  Leaving Small Business owners to feel like their heads are going to explode.  They won’t explode and you can always call me if it feel like it will.

It is no secret that communication strategies are evolving.  Some may see this as change while others see it is a natural evolution on how people communicate.  I believe most people are resistent to change as well.  They don’t like it, maybe they don’t accept it and it could be the alarming pace of change that may also lead to anxiety throughout Canadian business.

After all, we had telephones, fax machines, cell phones, email, cell phone with email and now social media platforms.  Change is all around us.

Is the rate of change that is fueling the anxiety or even adoption of social media in the workplace?

I am shocked every time I learn about a firm who block services like Facebook, Blogs, Twitter from their employees?  Why?  Are you position them to fail in one of most critical parts of your business.  Creating rapport and communicating with clients, customers, prospects and the community?

Recently, I learned of a friend who left his Calgary car sales job because his employer wouldn’t allow him to use these new social media tools to help build his following and use social media services to increase awareness about the cars the dealership was looking to sell into the Calgary market.  He was told that he had to do this work from home and the dealership wouldn’t allow it on their business network.  I am not sure if you are aware how car sales work?  The hours are long and you are exhausted at the end of the day. Plus it is very competitive.  Any leg up may just be the advantage they were looking for.

Did this lead to social anxiety?  You bet!  Someone who wants to take it to the next level and an organization that doesn’t back it.

Here is the way I see it.  Social Media is here to stay.  Each and every day social media services are weaving their way into the fabric of our communications.  Definitely at home and now moving into the workplace.  Don’t get hung up on the tools is something I coaching our Ulistic clients on.  The tools may change but the core philosophy doesn’t.  Look at your cell phone, it doesn’t matter if it is an iPhone, HTC, Blackberry – the core principles are in place.  Do you have anxiety over your mobile phone?  For most no, why?  It is part of the way we communicate today and so will social media…it will become part of the way we communicate.

________________________________

Ulistic focuses on serving the needs of Canadian Small Business, REALTORS, and Information Technology firms across Canada and United States. Helping your business understand, deploy and leverage social media, search engine optimization and online communications to generate business opportunities and make an impact inside your community and industry.

My business partner David and I are business professionals first. We understand what it takes to run a successful small business.

I invite you to reach out to me personally at 403.775.2205 or email Stuart at scrawford@ulistic.com.

I find myself these days with three Apple products at the ready at all times and with our team at Ulistic growing, collaborating and sharing of information amongst our team members is crucial to our success.  Our MacBooks, iPhones and IPADs travel with us everywhere we go and this allows for keeping in touch with our clients when they need us.   Having instant access to our client data is crucial to our success but having this luxury within our budget is especially critical.

The Internet Cloud allows Ulistic to operate in a manner that meets all of our needs for access, security and affordability.

Enter another robust, secure and free/nearly free solution for business

I stumbled upon a great “free” application over the weekend and what is even more impressive is how seamless it works with all of our computers and mobile devices.  For me personally, one of my biggest challenges throughout my business career has been taking accurate notes of things that happen or are said in a meeting.  I just wasn’t one of those guys who took notes on everything that was said in a meeting.  But I think I just found a solution that can cure me of this challenge.  Sure I tried Microsoft OneNote but it didn’t have a solution (when I was using it) that worked when I didn’t have my laptop.  With this new application I learned about over the weekend I may have just finally found a cure for my challenges with keeping track of what happens in our meetings.

Notetaking Software that just works

Enter Evernote! Evernote is simply one fantastic service!  Evernote offers free and “nearly free” services to a busy guy like me who doesn’t have countless hours in a day to wrestle with technology.  Evernote’s simply interface and synchronization allows our team at Ulistic to have our notes with us whereever we go.  MacBook, iPhone or iPAD they all work like a charm.  Synchronization works virtually without any user interference to all of our devices without any headaches at all.  Need to start taking notes for an idea that pops into your head, no problem, just open Evernote wherever you are a make a quick note.

This includes pictures, movies, typed in notes and audio recordings.  Can you say SLICK!

The free version of Evernote allows for 40 MB of data transfer each month, not bad as a starter. Go Premium with 500 MB of synchronization traffic for only $5 per month or $45 per year – less than the cost of that memory stick you just bought.  When you combine Evernote with other great online services such as Dropbox and Google/Microsoft hosted email, why would you ever need a server or complex information technology solution for your small business?  It just makes technical and economic sense to choose robust, secure and efficient services such as Evernote and the others if are simply sharing files and sending emails.

Evernote also works on the Microsoft Windows platform and Android, Palm Pre and Blackberry mobile phone services.  I am giving Evernote two thumbs up and placement on my home screen of both my iPhone and iPAD.  Great tool for any size of business.

Something else that is cool, Evernote can also track where you were when you worked on a file and bring up that location on a Google map.