Alberta Business Marketing

Welcome to the age of the Internet.  I think it is pretty safe to claim this now.  Just look around you and there is no doubt that our online world is just as important as the face-to-face relationships we have.  For some, online is more important.

Cloud Computing For Business

One of the biggest shifts has been in business.  Business is now starting to embrace “the cloud” and the power of online applications.  Need proof, next time you fly, how many printed boarding passes do you notice?  How many people are using the smart phone to store their boarding pass?  More and more everyday.  Big business and small business are leveraging the power of the Internet to run their day-to-day business applications.

Even Microsoft has started to take notice. Well, they have been for a long time, at least 4 years since the first time I heard “Software + Services”.  Businesses across North America are flocking to Microsoft’s Online Solutions.  Many of them are turning to the Microsoft BPOS solution or solutions delivered by Microsoft Partners each day.  The online solutions market is heating up and taking off at an extremely fast pace.

The reality of the market today is that many small businesses are turning to Microsoft BPOS now versus having a server sitting in the back room doing nothing but email.  The next versions of the Microsoft Small Business Server will have a version that is cloud-equipped.  My understanding is that it will do nothing but authenticate your users and store files.  Sounds like a Foundation Server.

Join us for a free webinar

Ulistic is hosting a free webinar on Tuesday to help you get answers to hosting your business applications on the Internet.

Join us on Tuesday, July 20th at Noon Eastern/9 AM Pacific for a no charge 60 minute webinar that is geared to help you get some answers on what online service you should turn to.  Is it Google?  How about Microsoft Office Web Apps? Do you need a CRM?  What sort of backup strategy should I have?

Lots of questions and our goal on Tuesday is to help you get some answers.  Real world answers and the facts about the best online solution for your business.  For the past 6 months, I have been doing my own research, testing out many different online platforms.  We have also installed many different solutions ranging from Google Apps, Microsoft Business Productivity Online Suite and Hosted Exchange through one of our partners.  I have had my frustrations to say the least.

I will have these real life stories plus intelligence on what some Calgary business owners have been quoted recently and what you should expect to pay the service you choose.  The truth is this, everyone has an opinion, everyone has a favourite and everyone’s needs and tolerance for techy stuff is different.  What works for some, doesn’t work for others.

It is your decision, I can only share with you what I know.

Register for Is Your Business Ready For The Internet webinar on Tuesday.

Tags: Business IT, Business/Finance, Calgary, Cloud applications, cloud computing, Computing, day-to-day business applications, Everything as a service, Google Inc., Human Interest, Internet culture, microsoft, Microsoft Corporation, microsoft office, Microsoft Partners, North America, Office Web Apps, online applications, online platforms, online solution, Online Solutions, Online Suite, online world, smart phone, smartphone, Software plus services, Technology/Internet, web 2.0, Web applications, Web Apps, Web conferencing, Windows Server, Windows Small Business Server
Posted in CRM | | Comments Off

Social Media and Search Engines are turning the sales world on its head. Is your business attractive bait in the online ocean or is your business just a small fish in a big pond. Businesses today are looking for what you have to offer but how are they finding you?

One of the questions I get asked throughout the course of my day, as a Canadian Social Media Consultant is how small businesses across Canada can actively prospect for new business in our online world. The Internet has opened the kimono when it comes to marketing opportunities.

Is your business leveraging what the Internet has to offer?

I continue to enjoy a strong passion for sales and marketing. This passion was born in my early days as a computer tech and IT Professional in the Calgary market. As a young computer support technician I had a knack for helping those get the right IT solutions for their business and with the right mindset. These core principles I practiced 12 years ago are now very relevant today.

It started with putting service first and the need to provide the client the right solution that allowed them to achieve their crucial business goals. I loved being involved in the sales process and eventually helping build IT Matters through a strong client-first marketing focus.

Like many of you, I had a number of so-called “sales experts” try to educate me on how to sell to my customers. Some strategies worked and some flopped. That was part of the education process. The important component of any experience is that we learn from it.

In a traditional sales environment, we have always taught our sales teams to go out and prospect. Chase down potential opportunity after opportunity and shake things out. Many of us are still taught to “go out and hunt for opportunities”. We do cold calling, warm calling, selling to people in our networking groups and the list goes on from there.

The question is, does it really work in today’s world?

The market is much smarter than just a few years ago. Google, BING and the Internet have helped educate our clients on exactly what they want or need. Social Media and online communities are breeding grounds for those looking for answers. However, many of us continue to turn a blind eye to the power of social media and continue with websites that don’t perform.

Today’s consumer plays the prospector role. Educated consumers lurk amongst us and the Internet allows these knowledgeable consumers to continuous search the information and answers they want. Many will never stop until they get the answer they want. These same consumers once relied on our expertise. Today, that expertise is available with a simple Google search.

I often think in order to fill this need and to be successful in our businesses we need to flip the prospecting model on its head. The roles have to be reversed. Our sales teams and marketing professionals must become the prospect and our future clients…the prospector. I think this is how the model has to look. It is the only way it can work in today’s world where answers are at everyone’s fingertips.

What can we do online and offline that facilitates others to prospect for our services and products? How do sales professionals and business owners become attractive bait for those in need of what we have to offer? I often think about what Jeffrey Gitomer says, “customers love to buy but they hate to be sold”.

How can we become that facilitator who allows people to do what they love…BUY. Can our social media activities play an active role? I think it has to. The reality of today’s world is never before has the opportunity for many of us to become great bait and allow the prospectors out there to find us. After all, isn’t that we all love to buy? The debt crises in North America can attest to that.

The Internet allows us to be searchable. Social media and search engines are the prospector’s tools. The scary part is for many of us is we are nowhere to be found. We have little or no online presence and we wonder why the guy down the street gets all the business. Maybe it is because he is out there, helping and serving those who are looking for what he or she has to offer.

That is the reality, it doesn’t matter what market you are in, you have an opportunity to educate and make yourself the most attractive bait out there. You just need to take the first step and learn how to participate effectively.

Tags: Business, Business/Finance, Calgary, canada, Canadian Social Media, Consultant, continuous search, google, Google Inc., I T MATTERS, jeffrey gitomer, marketing plan, media activities, North America, online communities, online ocean, online presence, online world, sales, search engines, social media, Social Media Ventures Inc, Stuart's ramblings, Technology/Internet, young computer support technician
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What a pleasant surprise at today’s Mind Over Marketing day here in Calgary.

Greg from “The Engaged Entrepreneur” was a pleasant addition to the speaker lineup at the Mind Over Marketing boot camp today and shared some great strategies on marketing for our small businesses.  Greg had a great question on “Why is so much marketing screwed up?” What a great question!

I shared this belief with a number of my fellow Canadian small business owners on why our marketing simply doesn’t work.  Here is the main issue…we are all focused on “IMAGE MARKETING”.  You know or maybe you don’t know.  Drive down any highway and you will see classic examples of image advertising…just look for all the billboards.  The biggest challenge with image-based advertising is this…you can’t measure it.  Lesson of the day – If you can’t easily measure it…DON’T DO IT!

Here are a few great small business marketing ideas I learned from Greg.

Never drive traffic to your main website – David and I talk about this all the time.  Domain names are cheap and people who specialize in Internet Marketing are plentiful.  When you run a campaign or do some marketing, register a special domain at godaddy.com or your favourite registrar and then have everyone go to that specially registered domain name.  Why?  So you can measure how effective your marketing is.  Ulistic can help with strategy around this.  There are many ways to implement this, so before you spend a dime…call me at 403.775.2205.

Not everyone is your target market – Most entrepreneurs are afraid of limiting their target market.  Well, the opposite is the reality.  With Ulistic, we focus on hi-tech organizations, IT Professionals, Real Estate Agents, Real Estate businesses and keep our focus aligned on what we do best.  Not everyone is in your target market.

Keep it simple – Avoid high prices imaged-based marketing.  Keep your marketing simple and targeted.  Always think about the target market that you are serving and think about them some more.  People are always asking “Who cares, what is in it for me?”. Simple marketing works, put yourself in the heads of the market you are looking to serve and then serve, serve, serve them.

What does this have to do with social media or online marketing?  Lots!

As I mentioned in my talk yesterday at Mind Over Marketing…the barrier to entry is extremely low and never before has access to the market been so affordable for small business.  Don’t bring in the mistakes of image-based marketing into the online world.  Put yourself in the shoes of your prospect and market and then serve them.  Position your marketing, your blogs, and social media to serve and offer great advice and service.

If you need some help with online marketing and position yourself online as a servant to your community give me a shout at 403.775.2205.

Tags: 403.775.2205, Business, Business Success, Business/Finance, Calgary, Engaged Entrepreneur, favourite registrar, image advertising, image-based advertising, Internet Marketing, Marketing research, online world, Positioning, Return on marketing investment, social media, speaker, Technology/Internet
Posted in Advertising, Business Marketing, Marketing, Online Marketing | | Comments Off

Greetings from Toronto and the floor of SES 2010 Toronto.

During the next couple of days the members of Ulistic are wearing our “press and PR” hats.  David and I have been invited to cover in our blogs, all the great things going on at this years Search Engine Strategies Toronto conference.  This is my first time ever at this event and I am very excited to be back in my hometown.  It is truly an honour to be working in this industry and very excited to be reporting on all the great things happening in and around this two-day conference.

I was shocked to hear that this year’s SES 2010 Toronto event is the 7th annual event.  It only seems like yesterday that search engine optimization became such a big deal.  But it is for many Canadian small businesses?  I believe that effective SEO strategies are a big deal and it is now a very crucial component to any marketing and sales plan.  It is time for Canadian business to execute on creating vibrant SEO campaigns to help market their business in the highly competitive online world we live in.  I am not going to start my rant about planning again today, however if you are not thinking about your search positioning on the major search engine engines you maybe missing out on opportunities out in the market.

SEO is especially important since I just learned that the Yellow Pages Residential directories are going to stopped in seven cities across Canada.  They are urging people to go online and search for information.  Wait a second, they are encouraging you to do what?  Yes, search for information online.  Now do you get the importance of SEO.

Ulistic is a Calgary-based Search Engine Optimization firm specializing in helping your business gain exposure online and David and I are here in Toronto attending and covering the SES 2010 event.  Need some help to figure out SEO for your Canadian Small Business…give me a ring at 403.775.2205.

Tags: 403.775.2205, Business, Business/Finance, Calgary, canada, Internet Marketing, online world, Organization of Search Engine Optimization Professionals, search engine, search engine engines, search engine optimization, Search Engine Strategies, search positioning, toronto, ulistic, World Wide Web, Yellow Pages
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One question.  That is all it took to meet a very special person and to open up what has the potential of becoming a wonderful friendship and a mutual win-win business relationship.

I met Christine in Calgary’s Maple Leaf Lounge.  Christine is a serial entrepreneur and runs a software company that provides accurate calorie counts for restaurant owners, chefs and those involved in the restaurant industry.  After a brief discussion about her industry and a number of emails with Christine throughout the day I learned that in California and New York state have mandate this from all restaurant owners and Ontario is thinking about it.

It simply took a question and someone who understands how everyone is connected.  The world is truly an awesome place and all it takes is to ask one question.

Are you reaching out to others around you or are you the type who keeps to him or herself?

I have to be very open here.  At one time I used to be very open to the type of activity that occurred yesterday, one day I flicked a switch and became a bit more closed off…well, time to change that.  Last evening David and I travelled to Santa Monica, California for dinner on Muscle Beach and the Santa Monica Pier.  We are in California this week for some very important meetings with partner of Ulistic.   The last time I was here I enjoyed lunch at a great mexican restaurant where two strangers simply sat down and enjoyed lunch with me.  It turned out to be a very informative lunch…one of the guys worked in the IT department with Boeing.

In our online world many of us have scores of friends and followers who we don’t really know.  What would happen if we simply reached out to people online as well?  What would happen if we focused on the needs to those in Facebook, LinkedIn and Twitter?  Would it make the world a better place?  Would it help you in the long run?

Note:  Christine was from Saskatchewan…

Here is something else about my getting to know Christine…I know people in the restaurant business in Calgary…do you think I was able to introduce her to a few of those I know?

Tags: Calgary, California, Facebook Inc, LinkedIn Ltd, Muscle Beach, online world, Santa Monica, Santa Monica Pier, Stuart's ramblings, The Boeing Company, Twitter Inc
Posted in Alberta Business | | Comments Off