Posts Tagged ‘Social network service’

Is social media right for your business? I really don’t know unless I know what your goals and objectives are for your business.  Also it is important to understand who is your target market is and perhaps the biggest question, are people using social media services looking for what you have to sell?

I recently read an article by a Calgary Social Media Support Specialist on why your Calgary business needs to be on social media.  I have respect for the author of this article however I need to share my views on why the article is leading a typical small business owner down the wrong path when it comes to social media.  I really don’t agree with this article at all and to be honest it is pretty standard for a lot of the junk out there today.  It is this sort of FUD which is leaving many business owners uncertain about social media and the purpose of social networking in their business.

Social Media in my opinion is important but it is not for everyone.  This is where our team at Ulistic helps Realtors, small business owners, IT Professionals and many other types of business understand your entire online marketing strategy.  Not to toot our own horn too much, but we are business people first, teachers and educators second, consultants third and then somewhere deep in the order of priority, guys who understand social media.  We use social media in our business but it is NOT for what many of our peers in the industry will try to tell you.

The author of this article talks over and over about building followers, lists of friends and great connections.  True, social media can do this for the selected few.  But, let’s be real, the average person really only has about 25 followers on Twitter, about the same on LinkedIn and maybe 100 friends on Facebook from their high school and college days.

One other items the author talks about is that your competitors are beating you out of customers because of social media. If you are losing customers it is because of your lack of service or a sales/marketing delivery not because of social media is winning them away.  Yes, a client may read a post and follow a link to an article, but think about it, if you are giving exceptional service what do you have to worry about?

Online marketing is more than social media.

Social media is just one small component of your overall online marketing strategy for your business.  I am not saying you should ignore it as social media does have a place in your business.  However if you focus on your blogs, Google reviews, your marketing website and your own personal network, social media strategies can fit in very naturally and actually support what you are doing in your marketing activities.

This is what we strive to achieve for everyone who engages with us at Ulistic.  Service comes first and our mentoring and coaching program helps every business understand what needs to be a priority and what are nice to have, according to your goals, objectives and desired outcomes.  If some consultant says you need to be on social media or you will go out of business, without sitting down with you and understanding your business first, turn around and run away really fast.

Also, the last myth to squash, social media may help on some search rankings.  A great blog, an awesome website, your business articles and engaging in the online community will help you more than simply sending out a few tweets, putting someone else’s link on your Facebook page or posting a someone else’s story in your LinkedIn group.

Learn the truth about social media for business by contact Ulistic today.

Human Interaction Is Very Important

Author: Stuart R. Crawford

Over the past couple of days I have had many discussions with people about the importance of having a presence online.  My peers and I understand the importance of having a great blog, a website which attracts conversion and even a Facebook account however one of the other key discussion points is around “human interaction”.  What do I mean by “human interaction”?.

Sure, many will argue that email, Facebook or Twitter maybe interacting with other humans and it is very easy to get sucked into sitting on your laptop 18 hours a day, typing and sending email after email, perhaps you are a supervisor who elects to bark electronic commands to those we lead and maybe you are in sales and would rather send out your quotes via email or some other electronic mechanism never to meet with a client/prospect face-to-face.

Yes, I understand that I am a web marketing consultant and our team at Ulistic understands the importance of having your business online, but aligned with your business requirements and objectives.  It must be balanced.  We have to sometimes get up from our keyboard and perhaps pick up a telephone, go for coffee or simply go for a walk and stop by to meet someone.

I also get lazy from time to time using the Internet, email and social networking to communicate and then think…what would happen if I simply pick up the phone and stop typing?

Why did you give me your business card?

Author: Stuart R. Crawford

Has this ever happened to you?  You go to your Chamber of Commerce luncheon or networking event and out of the blue some guy in a slick and shiny suit gives you their business card for no reason at all telling you to call them if you need to buy whatever they have to push.  I have to ask, why are you giving me your card and what makes you think I will do business with you in the first place?

I have been following some of the networking tips shared by Bob Burg over the past little while about networking etiquette and what is acceptable bahaviour when it comes to handing out your business card at events, lunches etc.  Well, according to all the experts and networking gurus they state “never give out your card until someone asks for it”.  Good advice in my opinion.

This same approach can spill over to the online world.  Especially one of my favourite business to business sites, LinkedIn.  Why do some people reach out to you when you really have no relationship?  There are legitimate people out there looking for help or advice, great this is what social networking is all about.  Some maybe looking to sell to you, this is what social networking is not about.

Therefore, if you are reaching out to sell something using online social technologies, don’t.  If you are looking at linking up with some to build a network, share experiences, share client needs or seek help or advice….make sure you state that in your request.  You will have a better chance of successfully building your online and face-to-face networks.

Don’t through your card in someone’s face…wait for them to ask for it.

I made my mistakes marketing online

Author: Stuart R. Crawford

I made my share of mistakes when I first started playing with marketing online.  I still make the odd mistake and do the odd bonehead thing.  I am learning as well.  However, learning from my mistakes is critical to my overall success as a Calgary social media consultant and my mistakes are things I can now teach my best clients.

Now today, I understand social media services are designed to share ideas, concepts, offer advice but not to aggressively sell or spam those around us.  This happened twice to meetup.com groups in Calgary which David (my partner at Ulistic) and I are members of.  One was for a “self-claimed” SEO expert in Calgary and the other a “sort of” business coach.

In my review of successful business people in Calgary, they simple don’t do this stuff.  So my only conclusion is that if Ulistic wants to be a truly successful SEO and Social Media firm we need to practice the behaviours of those who we look up too, not those who we look down on.

Meetup.com idea feature being hit by spammers in Calgary

Recently meetup.com, one of the leading social networking sites which encourage online networking with traditional face-to-face networking added some new skins, designs and functionality with the introduction of some new features.  Meetup.com is a wonderful tool to bring people together who have similar interests, share ideas and for us business-focused people learn and share our business stories.

One of these new features is called “ideas”.  Not a bad thing for group members to share ideas and concepts however when some awesome functionality is added the spammers also can take advantage of something which is meant for the overall good.  Over the past couple of days some so-called Calgary Internet Marketers have started spammy activities these new lists on meetup.com.

David and I run two very successful meetup groups in Calgary focused on the entrepreneur community and also a good group committed on bringing together information technology professionals together. The Calgary Entrepreneur and Business Professionals Group and also Tech Brew Calgary are now in full swing.  Unfortunately because of these spam activities we have been forced to restrict access by approving new members until everyone is confirmed as a legitimate businesses.

G0od thing these so-called professionals haven’t found our LinkedIn groups yet.

Hello from Phoenix, Arizona

This evening I managed to invest some time with HTG1 and the HTG Advisory Council here in the Valley of the Sun, Phoenix, Arizona.  Tonight is a sad night for me.  It was my official last social engagement as a member of Heartland Tech Groups (HTG) and the HTG Advisory Council.  A great bunch of awesome guys, however with my new career direction in the Calgary Search Engine Optimization and Social Media world. it is unfortunate but I am no longer a fit for HTG, as a member at least.  There maybe something else we can figure out, hopefully.

Canada’s Social Media Landscape

Yesterday I mentioned the Social Landscape and what I feel are contributors to the overall landscape in our socially connected online world that we live in.  A critically important online world that can’t be overlooked any longer by business, families and anyone else who is stuck in a log cabin up north totally disconnect from all human interaction.

Many of us as professionals in social media, throw the words “social media” around pretty loosely.  But really what is social media?  Many of my peers including myself have different descriptions for social media and as a consultant serving the Calgary community I may just continue to use it, out of context in my mind, because that is what people know.

In my opinion, Social Media is simply the art of communicating, the art of delivering the message to a reader, the crafting of the message for people to view, and the reaction to the original message or posting.  Print media is the same thing, the newspaper you read is the tool for reading print media.  I can get the message in a magazine, paper or even a cocktail napkin.  In our online world, Facebook is just a tool for you to read social (online) media.  I hope this make sense to many of you.

Social media is the message, Facebook is the tool, and social networking is the art of creating mutual win-win online relationships and social currency is the “go giver” of the online world.  Like I said, I hope this makes sense to many of you.

Here is another example.  If you are a publicly traded firm in Canada and need to combat some negative press coverage in the print media world, you can turn to social media to help share your side of the story to reach your audience.  Different tools and perhaps the same message.  Twitter can be a service or tool for you to get your word out (the media).

Love to hear what you all think on the this topic.  This is my first leg of what I can the “Social Landscape”.