Posts Tagged ‘The Facebook Era’

Social Media Professionals Everywhere

Author: Stuart R. Crawford

There has been a number of people claiming to be Social Media Experts who are attempting to capitalize on the  social media craze. Social Media technologies are not going anywhere and now they are woven into the fabric of business communications.  However, knowing this, there are a number of social media professionals in Calgary and I am sure this trend is occurring everywhere in the world.  People looking to make a quick buck on the social media rage out there.

Why your business doesn’t need a social media consultant?

Wait, isn’t this what I do for a living?

Not exactly, David and I are more than just social media consultants.  Ulistic’s focus is on the entire web marketing strategy for small business.  As professionals in the “all up” approach on Internet Consulting, we totally understand that social media is just one piece of a very complex puzzle.  Our complete approach is very different from many of the social media consultants who are popping out of the woodwork, just like a dandelion on a spring day.

Tip:  If you want to know the biggest difference, just look at their website.  This is a strong indication if they are a complete marketing professional or just someone offering to write your blogs, tweet for you or update your Facebook page.

Your business doesn’t need someone to do your social media for you.  This is something the business must own.  Ulistic core message is on helping business owners, directors and executives who have business websites to become owners of their web presence.

When it comes to Social Media, Twitter is merely 140 characters and the truth be told, is a great way to listen and learn about things happening in your community, with suppliers and perhaps learn about events happening around the city.  Some of my clients never send out a tweet, all they do is listen.  Twitter on its own will not sell products or even have some one pick up the phone and call you.  Remember the core lesson of business and sales which I learn learned from Bob Burg.  People do business with those they KNOW, LIKE and TRUST.  Simply tweeting, blogging and Facebook is not enough.

Facebook Fan Pages are also gaining in popularity and once again on its own…doesn’t make me want to pick up the phone and call any business let alone join as a fan.  Just leave your Facebook idle for a couple of days and see how many invites you get to join someone’s fan page.  My own strategy is never to join a fan page of someone I don’t know, never have worked with or don’t feel comfortable endorsing face-to-face.

Familiarization, mentoring and education is the secret

David and I are completely focused on empowering business in Calgary and those across the globe so they take ownership of their entire social media and web marketing strategies.  It is not about doing, it is about empowering and educating our clients so they know what we know and ultimately they can do it for themselves.

At the end of the day it is about lead generation.  You can be the best thought leader, community player or blogger…but if you are not generating leads for your business, what are you doing?  This is what we teach our clients…how to create new lead generation activities, one of my clients just emailed me and told me her new blog has generated her first lead. Love it when this happens.

Sure, we can kick-start a campaign, but at the end of the day…you, the business owner, VP Marketing, Director of Business Development are ultimately responsible for your web marketing and overall business strategy.

Starting to get a clear picture on the importance of social technologies in our world today

Over the past three or four days, I have been a very busy boy, preparing lesson plans for our upcoming Ulistic Social Media Workshop in Calgary on Feb 25th. 

Social Networking Calgary

The entire team at Ulistic is pretty pumped about serving our community with this course.  It will be a good one, that is for sure. I’m also really looking forward to meeting the 20 or so people who have signed up for our kick off workshop; there are some old friends, and some new names, on the roster.

This is one of the first steps in what we are calling “changing website ‘havers’ into website owners”.

Helping business owners become website owners

I hear it everyday during my travels around Calgary, and the same stories hold true as I criss-cross the country.   Many small business owners admit that they simply own a website, and that it could go down for days without them noticing. This website was made by someone (maybe the kid down the street) who vanished as soon as the site was put together, and hasn’t been heard from since. The truth is, these website “havers” have no idea how this marketing investment is performing, how many visitors they get daily, or how many of those visitors are converted into leads.

Our goal with the entire team at Ulistic is simple. We are here to help business owners realize that it is time for them to take ownership of their web presence, and shoot for real and measurable objectives with their web marketing. This is the mission of our team at Ulistic for 2010.  We have a great challenge in front of us, but I know we can do it, one business at a time.

Over the next few days, I would like to share my own recent insights, as I craft the lesson plans for next week’s Social Media course. The world of Social Media, especially in my new role as a social media consultant in Canada, is a very exciting place, and it is wonderful to focus on something that I love. But what really excites me is helping my clients with their particular challenges, and introducing them to the right people.

One thing is for sure, there is still a tremendous amount of confusion around how these social technologies and services can help a business owner grow their business. This is where I stumbled for a while, until I actually figured it out, and I think I have figured it out. Over the next few days, I will share what I have learned in a series of blog posts.

Social Media is not Facebook, Twitter or LinkedIn

Like the phrase says, “social media” is just another way of getting your message out to a potential audience, just like “print media”, “television media”, or “radio media”.  With some social media technologies, it is very much like television or radio — a spray and pray approach, hoping someone heard the message.  However, with some social media technologies, your messaging can be razor-sharp, and targeted.  So in my opinion, social media is the art of crafting a message, and using the services and technologies available to get the message out there.

Social Media is not about Twitter, Facebook, LinkedIn or YouTube. These services are simply the technology of the day, and they will change, the same way word processing software went from WordPerfect to Microsoft Word, and now to Google Apps (for some). These rapid changes in technology are the reason why you still need the computer fix-it guy. Although we will continue to write letters and emails and use a lot of what we learned some 10 years ago, some people have learned new tricks, while some have not.

When TV changed from rabbit ears to cable, it didn’t make an immediate change to the message. However, as the technologies became more advanced, bringing satellite and online TV into the spotlight, the way broadcasters targeted their audience improved. Today, even though the beer commercials are essentially the same, and the the funeral home commercials are essentially the same, new technologies have allowed them to pin-point their target audience more accurately.

Stay tuned for more…