LinkedIn, Facebook and many other Social Networking sites have been suggesting friends and followers for a while now.  Do you follow these people just because the service recommends them to you.   Deep down inside where many Facebookers or LinkedIn users never get a chance to visit there is some formula or algorithm that figures out who you should know and offers suggestions based on your friends, there friends and a number of other criteria.

Twitter is now jumping of the “suggest a friend” campaign with their own “suggestions for you” program.

The Twitter blog has more information on how this will work inside Twitter.  Read the Twitter blog.

Are you the type to follow whomever is suggested to you?

What do you think about the automated suggestions?

In the LinkedIn world, I have used the suggestions to my advantage.  When I see a name pop up from someone I haven’t heard of in a while or a long-lost colleague, LinkedIn can be a great way to get back in touch with people.

But what do you think?

Everyday I get asked by someone who is wanting the “quick win” with their marketing.  What do I have to do today to enable the phone to ring tomorrow?  Well, that is a very good question.  I am one hundred percent sure there is some marketing guru out there who can give you some quick win success formula that will enable this happen.  A couple a tweets here, a Facebook status update there and you are off to the races.  You need to simply spend two minutes on Google and you can easily find them, there are lots of gurus and ninjas and self-proclaimed experts who can help you.  Sure get the quick win, lots of promise but they all lack real substance.

Success in marketing doesn’t come overnight, I know…I haven’t been marketing for several years and it takes blood, sweat and tears.  It takes works and it takes time.  It takes patience and most importantly, it takes commitment.  The only thing overnight about marketing is your blunders that knock you down.  Those for some reason they seem to occur overnight, but success doesn’t.

I was reading on the side of my cereal box this morning about healthy eating.  Same thing, healthy lifestyles isn’t a race it is a journey and the same thing can be said about your marketing and especially your social media activities.

Success with social media is definitely not a race.  It is a journey and a tough uphill journey at the best of times.   It takes commitment from you and your entire team.  It takes more than just opening a Twitter account, Facebook Page and throwing up a free WordPress or blogger site.  Social Media takes planning, preparation and it requires everyone in the company to play a role.  I don’t care if you have three employees, thirty-three or three thousand and three.  Everyone must play a part.

This is what we do at Ulistic, everyone plays a role in our social media activities.  David, Frank and myself (soon Melanie) all play our parts and we all have the same goal just different paths that are strategically laid out in our marketing plan.  We all blog regularly and we participate in blog commenting almost daily, we are active on Facebook, Twitter and others and most importantly, we are active in our communities and this includes online and face-to-face.  I mentioned this in my podcast with Daniel Gutierrez and Bob Burg the other night…nothing will replace a face-to-face meeting, your social media fills these gaps and helps you get to face-to-face.

Are you expecting that quick win?  You may be a tad bit disappointed with this mindset.  For those who are out there consistently adding value and enriching the lives of others you will have success and it will take time.  Success with your social media marketing is helping others but also getting paid to help these people.  Bob says’ “Give more in value than you take in payment”.  You need to provide value but don’t do it for free.  Never lose site that you are in business and you must convert visitors, fans and followers to clients.  If you don’t you have a big network.  That’s it.

Need help figuring all this out, give me a call 403.775.2205.

LinkedIn is one of the industry leading social networks and online communities in use today across multiple businesses and industries. LinkedIn’s focus on business-to-business networking and facilitating the sharing of ideas and strategies has won the trust of business professionals globally. Not unlike many of their counterparts, LinkedIn does have privacy challenges according to many CEO level executives. Many organizations are now reviewing their policies related to LinkedIn and how information propagates through this business social network.

More and more business professionals are turning to LinkedIn because of its overall effectiveness in the marketplace. However, many are unaware of the apparent risks to corporate contacts when setting up their LinkedIn accounts. There are many settings that are on automatically allowing for browsing of contacts and also leaving a trace of who visited another profile. Many organizations as part of their social media acceptable use policy are now requiring specific changes to LinkedIn privacy settings be made ensuring business contacts and information are kept confidential.

LinkedIn is build on a community and like many other online networks; they embrace the sharing of information and contacts. How do businesses balance the foundations of LinkedIn with the compliance and confidentiality measures of business today?

Read my white paper on the two required LinkedIn security settings.

Welcome to the age of the Internet.  I think it is pretty safe to claim this now.  Just look around you and there is no doubt that our online world is just as important as the face-to-face relationships we have.  For some, online is more important.

Cloud Computing For Business

One of the biggest shifts has been in business.  Business is now starting to embrace “the cloud” and the power of online applications.  Need proof, next time you fly, how many printed boarding passes do you notice?  How many people are using the smart phone to store their boarding pass?  More and more everyday.  Big business and small business are leveraging the power of the Internet to run their day-to-day business applications.

Even Microsoft has started to take notice. Well, they have been for a long time, at least 4 years since the first time I heard “Software + Services”.  Businesses across North America are flocking to Microsoft’s Online Solutions.  Many of them are turning to the Microsoft BPOS solution or solutions delivered by Microsoft Partners each day.  The online solutions market is heating up and taking off at an extremely fast pace.

The reality of the market today is that many small businesses are turning to Microsoft BPOS now versus having a server sitting in the back room doing nothing but email.  The next versions of the Microsoft Small Business Server will have a version that is cloud-equipped.  My understanding is that it will do nothing but authenticate your users and store files.  Sounds like a Foundation Server.

Join us for a free webinar

Ulistic is hosting a free webinar on Tuesday to help you get answers to hosting your business applications on the Internet.

Join us on Tuesday, July 20th at Noon Eastern/9 AM Pacific for a no charge 60 minute webinar that is geared to help you get some answers on what online service you should turn to.  Is it Google?  How about Microsoft Office Web Apps? Do you need a CRM?  What sort of backup strategy should I have?

Lots of questions and our goal on Tuesday is to help you get some answers.  Real world answers and the facts about the best online solution for your business.  For the past 6 months, I have been doing my own research, testing out many different online platforms.  We have also installed many different solutions ranging from Google Apps, Microsoft Business Productivity Online Suite and Hosted Exchange through one of our partners.  I have had my frustrations to say the least.

I will have these real life stories plus intelligence on what some Calgary business owners have been quoted recently and what you should expect to pay the service you choose.  The truth is this, everyone has an opinion, everyone has a favourite and everyone’s needs and tolerance for techy stuff is different.  What works for some, doesn’t work for others.

It is your decision, I can only share with you what I know.

Register for Is Your Business Ready For The Internet webinar on Tuesday.

Our team at Ulistic coaches many small business folks and marketing teams across North America each day.  This is the part of the job that I truly enjoy, openly sharing concepts, tips and tricks and practical use of social media.    It is always such a delight when the light bulb goes off during a consulting session with one of our clients.  Business in my opinion are done with the fluff around social media, they want the hard facts, return on investment justifications, what are the opportunities and most importantly what do need to do.  Interested in learning more, just click here, drop me an email or phone call.

One Product that rocks my world – Hootsuite

One of the products we discuss at length during our Social Media Consulting engagements is Hootsuite.  Hootsuite is the cornerstone of our social media modules and it rightly deserves it place in the pecking order of must have social media management tools for any size of business or hobbyist.

I have personally tried a number of social media services out there (Tweetdeck is one).  Hootsuite is really the only true social media dashboard product out there that is easy to use and does almost anything you can imagine.  One the biggest stress factors with social media is managing the time to engage properly online and make important connections, Hootsuite solves this.  With Hootsuite, you can manage multiple Twitter accounts, LinkedIn profiles, Facebook pages, Foursquare accounts and so much more.  You can even invite members of your team and share certain online social media accounts.

It is a must have for any serious social media professional out there and it is also Canadian.

Hootsuite is based in Vancouver, BC.

Hootsuite runs online, it is a true cloud solution.  Leveraging the power of HTML5, Hootsuite requires no software to install and no widgets or browser add-ons, simply point your browser to http://www.hootsuite.com, create your account and you are off to the races.

Karim at Techvibes shared some recent news on Hootsuite the other day.  Hootsuite is cranking it up another step.  I love the fact that I can segment my Twitter account into lists, searches and much more but now I can filter these columns on keywords or Klout.  My Klout score sits at 29, it has taken a hit over the past little while since I haven’t been that active in the Twitter Universe lately.

Go and check out Hootsuite, it is awesome web-based solution that rocks!

Last week our team from Ulistic met with the great folks at MSP University in Garden Grove, California.  Together, we started to carve out what will become an awesome relationship.  MSPU is one of the leading managed services firms globally and the clients they work with are market leaders and enjoy the fruits of the hard work. I have personally known Erick Simpson and Gary Beechum for a number of years, they are rock solid guys and the entire team at MSPU is built on the same core values Gary and Erick bring to the table.

During our chat last week we got looking at Facebook Marketing and how businesses can leverage Facebook to market their offerings.  It is no secret that Facebook is growing.  Their recent partnership with Microsoft BING has shot Facebook up to the 6th most popular search engine.  One in Four page views on the Internet is Facebook related and the average person spends anywhere from 10 minutes to an hour on Facebook each day.  Still many question Facebook’s effectiveness in the market place.

During our time with MSPU, a number of ideas were discussed, but it was this fact amongst all the others that kind of surprised me when I stumbled upon it.  There are almost as many Facebook users in California that what there is in the entire country of Canada.   This is no secret really, we have heard for years that there are just as many people in one state in the US than what we have in Canada.  15.4 million Facebook users in Canada and almost 15.5 in the entire state of California.  What does this mean for business?

Does marketing on Facebook now make sense to your business?

If you look at the numbers closely, the 15 million or so folks from either California or Canada represent about 50% of the population.  That represents a good portion of the Canadian or Californian landscape uses Facebook.  Pretty impressive.

Are you leveraging this to get your message out there?
How can you use Facebook to market your business?

There are many ways to do this from Pay-Per-Click or Pay-Per-Impression ads, Facebook Pages and regular interaction with people.  Engagement with folks on Facebook, talking with your community, the people in your network and simply serving the market.

Do you need to know more about how to create a Fan Page that sings?
Want to know how to engage with Facebook?

I invite you to reach out and let’s have a chat about how you can use Facebook right now.

There are a number of opportunities and Facebook can be another important channel for you to help with your marketing.  You know the old saying about LOCATION, LOCATION, LOCATION or what Wayne Gretzky has always said “skate to where the puck is going, not where it is”.

Need a hand to figure it out…visit my Execute On Facebook or Marketing On Facebook page and take the first step in creating a marketing strategy for Facebook today.

Join David and I as we review “Producing Your Own YouTube Videos for Business” This Ulistic webinar will explore the compelling reasons why delaying an Internet marketing video strategy online may leave you in the dust on search results.

Our team from Ulistic will discuss some of the tools necessary to produce semi-professional video and how to do basic editing for the web. Finally we will review creation of your YouTube channel and how to post your new videos.  Tune in and invest an hour on how to step up your online marketing today.

Take ownership of your online video marketing. The trend of Internet delivered video is here, are you ready?

Then finally we will briefly discuss optimization of your Video to help it perform on the Worlds second most frequented search engine – Youtube.

Register online today – Producing Your Own YouTube Videos for Business webinar.  Live Noon Eastern/9 AM Pacific on July 12, 2010.

A full onslaught war is brewing online between Google and Microsoft.  For those military friends…forces are assembling and loading the mags.  As a career Microsoft Partner (Ulistic is a Microsoft Partner) who wandered away from the mother ship for a while I am starting to slowly move some of my day-to-day technology use back my colleagues from Redmond.  I am very excited about the upcoming Microsoft Office 2011 for the Mac and interested in learning more about what Microsoft has to offer online through there Office Cloud.

My friends at CRN Canada recently reported that the new Microsoft Office Cloud (get Word, Excel, PowerPoint and OneNote online) has been opened up to Microsoft SkyDrive clients as a response to Google slamming the Redmond software powerhouse a few weeks ago urging Office users to switch to Google Apps.  Microsoft Office Cloud solutions is a  free Web-based Office applications, dubbed Web Apps, gives users access to Web version so Word, Excel, PowerPoint and OneNote. Web Apps has been in beta for roughly nine months but no Outlook or email client.  Maybe Microsoft still wants people to use Windows Mail or some other mail solution.  Microsoft claims that Office online will work exactly like the desktop version…looking forward to testing it out on June 15, 2010.

Prepare the forces, a war is brewing on another front between Microsoft and Google.

I wonder how it will work with Safari on the iPad?

I am sure readers of this blog can go and find examples of where I praised Google and their Apps solution as a suitable replacement to Office.  I gave Google Apps and Google Doc an honest attempt in my early days at Ulistic but since those days I really missed the functionality Microsoft’s productivity solutions and I recently moved back to Office.  Electing to go with Office 2008 on my MacBook and now I rarely use Google’s online apps.  The move back was brought on simply by a lack of simple and common features that Microsoft offers that are nowhere to be seen in Google Apps.  Simple features that may not mean much to the average user but this power user who requires basic functionality to work noticed.

Sure my email is hosted with Google on the back-end, as a mail platform Google is pretty good for $50 per year.  However you really need a mail client.  I have elected to go back to my MacMail which is a good mail platform on the MacBook.  But nothing beats the look and feel of a robust email client (something I miss by not having Microsoft Outlook) and with Office 2011 bringing in the powerful Outlook application that will be a wonderful upgrade from Entourage.

But, who should you trust with your data.  Do you trust Google or Microsoft?  You will get a chance on June 15 to test drive Microsoft Web Apps and compare to Google.  Both solutions are free for you to test out or use.  Give it a chance…but keep in mind where the data is housed.  Web solutions normally offer storage and the Microsoft offering with SkyDrive or Google both supply a limited amount of data storage as part of the free offering.

It will be interesting to see what happens.

For those who are concerned on what is missing:

1.  Booking meetings across multiple time zones (calendaring)

2.  Page breaks (Google Docs vs. Word)

3.  Smart Art (Google Docs vs. PowerPoint)

For the record…I still love my MacBook..but need Office to survive!

Sometimes you just gotta hit the delete key!

That is what I did today, I  dumped the my entire inbox into the Trash of my Google Mail account.

Boy, what a relief and a huge amount of stress taken is now gone.  Nothing like having a tonne of email first thing in the day to get the stress level up.

Have you declared email bankruptcy?

How did you feel the next time you opened your email to see nothing in your inbox?

I am flowing a very interesting discussion on one of my LinkedIn groups which focuses on Social Media.  The question raised by one of our members was on “what makes or what qualifications does a social media administrator require?”  Interesting question since the person asking the question has a title of “Certified Social Media Strategist”.  I was shocked to hear that there is actually a program for a Certified Social Media Strategist.  It is provided by Social Media Academy.  Very interesting.

Back to the question at hand, what skills or requirements does a social media administrator need to have?

Does business acumen matter?

How about a marketing degree or equivalent career history?

What risks does your business take by having someone who doesn’t get it?

I believe that alignment with the overall marketing strategy of the business is crucial, social media doesn’t stand on its own for many companies.  It is very important but the company can’t rest everything on the modern tools of the day.  Most businesses today who are looking at or implementing social media are not dumping their existing or proven marketing or communication activities.  The successful organizations continue to send postcards, making phone calls and hosting meetings. Their social media activities play a supporting role in many of the activities of the corporation including marketing, corporate communications, customer support and forming strong business networks.

Alignment is critical to the overall success of social media into your business.  Does your social media administrator need to understand where they stand in the pecking order?

Social Media is just another spoke in the wheel of your business.

What about maturity, is this important? Would you rather have someone who has a proven track record in your industry or someone new.  Everyone has to start somewhere but when it comes to maturity I mean you don’t want to risk having someone, regardless of age, tweeting what they had for breakfast on your company Twitter account.

Is social media deeper than Facebook and Twitter? What is the depth of knowledge of your social media administrator?  Do they have press contacts or know where the industry or your clients go to research information?  Is your administrator’s depth of Social Media knowledge stop at Facebook or Twitter?

How about thinking out of the box? In other words, creativity!  Can your social media administrator come up with creative solutions to enhance your company’s reputation or ability to serve your clients better?

What about the size of their ears? Well, not physically.  Can they listen to what is going on around then.  What is happening in the marketplace?  How about understand what news Bloomberg is reporting and what it means to the organization.  Can they listen and then approach the leadership to formulate a response or plan to seize opportunities which may exist.

Lots of stuff to consider.

If you would like to engage with the Social Media group on LinkedIn and our discussion, click here.